Dealer Development Manager
Dublin
Full-time
Permanent employee
Job Purpose
Reporting to the Head of Dealer Operations, the DDM is responsible for the development, growth and sales achievement across a defined number Irish retail outlets while working to related targets set and defined for each retailer. The key focus is on improving dealer performance, profitability, and overall business growth.
Key Responsibilities
1. Dealer Network Management: Support, oversee and manage the network of dealerships within Ireland. Develop and maintain strong relationships with dealers, acting as the primary point of contact for addressing their needs, concerns, and inquiries. 2. Performance Analysis: Monitor and analyse dealer performance metrics, including sales figures, market share, customer satisfaction ratings, and profitability. Identify areas of improvement and implement strategies to enhance dealer performance and achieve targets. 3. Business Planning and Strategy: Collaborate with dealers to develop business plans and strategies that align with the Company objectives and market trends. Provide guidance and support in areas such as sales forecasting, inventory management, marketing initiatives, and customer retention programs. 4. Training and Development: Assess the training needs of dealers and their staff members. Coordinate and facilitate training programs, workshops, and conferences to enhance dealership performance, product knowledge, sales techniques, and customer service skills. 5. Market Analysis and Research: Stay updated with market trends, competitor activities, and consumer preferences. Conduct market research and analysis to identify potential growth opportunities, new market segments, and emerging customer demands. 6. Dealer Compliance: Ensure that dealerships comply with the manufacturer's standards, policies, and guidelines. Conduct regular audits and assessments to assess compliance with branding, customer service, facility standards, and operational requirements. 7. New Dealer Recruitment and Selection: Identify potential dealership opportunities in underrepresented or strategically important areas. Evaluate and select new dealer candidates based on their capabilities, financial stability, market potential, and alignment with the manufacturer's values and objectives. 8. Relationship Building and Communication: Foster strong relationships with dealers by providing ongoing support, guidance, and open communication channels. Regularly communicate updates, promotions, incentive programs, and policy changes to the dealer network. 9. Reporting and Analysis: Generate reports and analyse data related to dealer performance, market trends, and key performance indicators. Present findings and recommendations to senior management, highlighting areas for improvement and strategic initiatives. |
Essential Knowledge, Skills & Experience
As the ideal candidate you will:
Essential Skills and Experience
- Be focused on achieving goals and sales targets.
- Be recognised as being self-motivated and driven.
- Have a full clean driving license.
- Have the ability to work and plan diary within area of responsibility.
- Have demonstrated ability to build and maintain effective working relationships.
Essential Skills and Experience
- Strong knowledge of the automotive industry, dealership operations, and sales processes.
- Knowledge & experience of the EV market and routes to sale.
- A good understanding of vehicle funding.
- Excellent interpersonal and communication skills.
- Analytical and problem-solving abilities.
- Strategic thinking and business acumen.
- Ability to build and maintain relationships.
- Negotiation and influencing skills.
- Knowledge of market research and analysis techniques.
- Proficiency in using CRM software and other relevant tools.
- Project management and organisational skills.
- Understanding of financial and budgeting concepts.
- Excellent MS Office skills.
- Excellent presentation skills.
- Flexible with regards to travel and working hours.
Benefits
- Competitive basic salary
- OTE commission plan
- Company vehicle
- Defined Contribution Company Pension Plan 5% Matched
- 25 days annual leave
- Employee Assistance Program
- Cycle to Work Scheme
About us
About Us
At Harris Group, we are proud to be Ireland’s leading distributor of commercial vehicles, spare parts & aftersales services with a legacy spanning over 60 years.Founded on a spirit of innovation and strong values, our business has grown through a consistent commitment to excellence, customer service, and long-term partnerships. These principles were established by our founder, Pino Harris, and continue to shape everything we do today.
We work with some of the world’s leading automotive brands and continue to invest heavily in our parts and after-sales service infrastructure. This ensures we provide not only high-quality vehicles, but also the ongoing support our customers depend on.
As our industry evolves, so do we. We are actively contributing to the future of transport by delivering clean, sustainable, and cost-effective commercial and public transport solutions.
Why Join Us
Our people are at the heart of our success. Every employee contributes to our continued growth, and we are committed to creating an environment where you can develop, thrive, and make a meaningful impact.We value:
- Innovation and forward thinking
- A strong sense of integrity and accountability
- Collaboration and teamwork
- Pride in delivering exceptional service